Terms & Conditions

Last Updated: [Insert Date]

Welcome to Btech Mithaiwala! These Terms & Conditions govern your use of our website (btechmithaiwala.com) and services. By accessing or using our website, you agree to abide by these terms.

1. General Terms

By using this website, you confirm that you are at least 18 years old or have permission from a guardian.

We reserve the right to modify these terms at any time. Changes will be posted on this page.

2. Products & Services

We specialize in selling traditional Indian sweets, namkeen, hampers, and beverages.

All product descriptions, images, and prices are subject to change without prior notice.

We make every effort to display products accurately, but slight variations in color and appearance may occur.

3. Ordering & Payments

All orders placed on our website are subject to availability and acceptance.

We accept payments via UPI, credit/debit cards, and net banking.

Orders will be processed only after successful payment confirmation.

4. Shipping & Delivery

We deliver across [your serviceable locations].

Estimated delivery time will be provided at checkout.

Delays may occur due to unforeseen circumstances like weather, strikes, or natural disasters.

5. Returns & Refunds

Due to the perishable nature of our products, we do not accept returns.

Refunds or replacements will be provided only for damaged or incorrect items reported within 24 hours of delivery with proof (photo/video).

To request a refund, email us at [your support email].

6. User Conduct

By using our website, you agree not to:

• Violate any laws or third-party rights.
• Engage in fraudulent or harmful activities.
• Attempt to hack or disrupt our website’s functionality.

7. Intellectual Property

All website content, including logos, images, and text, is owned by Btech Mithaiwala and protected by copyright laws.

You may not copy, modify, or distribute any content without our written permission.

8. Limitation of Liability

We are not liable for any losses resulting from the use of our website, including indirect damages.

Our total liability is limited to the amount you paid for the product.

9. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes shall be resolved in the courts of [your city/state].

10. Contact Us

For any queries related to these Terms & Conditions, contact us at:
Email: support@btechmithaiwala.com
Address: [Your Business Address]
Phone: [Your Contact Number]